Help center / Getting started

Your account and signing in

Log in with a password, a passkey, Google, WorkOfficially or company sign-in, and turn on two-step verification.

Ways to log in

On the Log in page you can use:

• Email and password, then Log in. Forgot it? Use Forgot your password? and press Send reset link.
• Sign in with a passkey: your fingerprint, face or device PIN. No password to type.
• Continue with Google.
• Continue with WorkOfficially. If your browser is already signed in to WorkOfficially, the button shows Continue as your name, with a Not you? link.
• Company sign-in (SSO): enter your work email and press Continue. Your company admin sets this up (Business plan). See Teams.

Turn on two-step verification

1. Open Security and two-step login from your account menu and press Set up two-step verification.
2. Scan the QR code with an authenticator app (Google Authenticator, 1Password, Authy and so on).
3. Type the Code from the app and press Turn on.
4. Keep your recovery codes somewhere safe (Copy codes). Each one works once if you lose your phone.

When you log in you will be asked for the 6-digit code, a recovery code, or Use a passkey instead. To switch it off, enter your password and press Switch off.

Passkeys

In Account settings, under Passkeys, press Add a passkey. You can add one per device, rename them, and remove them. A passkey counts as two-step verification on its own.

Your account settings

• Profile: your name and email.
• Password: Change password, or Set a password if you signed up with Google or WorkOfficially.
• Saved signatures: Add signature and Add initials. Free keeps 3, Pro 20, Business 50, Enterprise 100.
• Branding (team admins, Pro and up): see Teams, roles and branding.
• Get paid: connect Stripe to collect payments in documents.
• Email a PDF to start and Save to your cloud: see Email intake, integrations and API.
• Your data: download what we hold about you. Delete account: type your email to confirm.

Still stuck? Write to support@signofficially.com.